When a patient’s name comes up on the waitlist, we will contact the patient directly to book their appointment. Please indicate on the referral the best way to contact your patient (eg. mobile phone or email). A message will be left for the patient with a specific date and time for the appointment.
The patient will need to CONFIRM this appointment within 48 hours by leaving a message on our confirmation line. If we do not hear from the patient, the appointment will be given to another patient.
*** Given our long waitlist we appreciate greater than 48 hours notice for those who need to cancel or reschedule their appointments. If patients cancel their appointment or no-show more than once then they will not be rescheduled.
Vulvar Pain Assessment Clinic (VPAC) – the Clinical Coordinator will contact individuals referred to the VPAC prior to their assessment appointment. The Coordinator will review the format of the multidisciplinary assessment process and treatment planning.